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FAQs

As jewelry designers, J Olivers is committed to guiding clients through each step of our process. We strive to create a window into the world of jewelry and design to you can be more enlightened in choosing that signature piece for yourself or a loved one.


Click here to learn more about JOlivers Click here to learn more about jewelry careClick here to learn more about custom jewelry Click here to learn more about financing Click here to learn more about diamonds and gems

Questions about JOliver's »


How many years of experience does J Olivers Possess?

Prior to Mr. Benton’s retail location, he spent over 15 years as a wholesale jewelry salesman traveling thousands of miles per year cementing professional relationships with jewelry store owners throughout the South. During his 30 year career in fine jewelry, Mr. Benton has earned a stellar reputation in the community. He is proud to be the personal jeweler to dozens of clients who appreciate his commitment to finding extremely rare and…

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Questions about jewelry care »


What are safe jewelry cleaning methods?

    • If you are cleaning jewelry over a sink be sure to plug the drain as to not lose your jewelry
    • It is best to have a jeweler clean jewelry as they will also inspect that all prongs, clasps, etc are in place
    • Avoid things such as toothpaste, vinegar, aluminum, etc as it is abrasive and can damage the jewelry especially if it is silver and not completely sterling silver.
    • Use warm (not hot) soapy water and a new, baby-sized, soft-bristled toothbrush to…
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Questions about custom jewelry »


How long does it take to make custom jewelry?

It can often take anywhere from 4-6 weeks to complete the custom jewelry process from start to finish. As we work with our customers we try to make the experience go as smoothly as possible and try our best to get the finished product to our customers as soon as possible. If you are interested in a custom jewelry piece and on a bit more of a time crunch please speak with one of our representatives to see how we may be able to help you.

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Questions about finance »


Appraisal info

More details coming soon.

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Questions About Diamond & Gem »


What makes a good diamond?

Regardless of the Four C’s, you want a diamond that reflects as much light as possible. Most people prefer the light reflecting properties of a diamond and the icy white-blue color of one that is of good quality and has few inclusions. The cut is at the root of the brilliance of a diamond. It is the most important characteristic in the Four C’s. No matter how highly rated the diamond may be graded in color, clarity, and carat, if the diamond is poorly…

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